Once you receive the activation key it can then be redeemed on the EA app to add it to your game library and begin downloading. Please follow the instructions below if you need help with activating a product on the EA app (please note that the EA app is coming soon for Mac but is not available yet, please download Origin instead following the Origin instructions further down the page).
If you already have the EA app installed and have an EA account you can jump to Step 3.
- Go to: https://www.ea.com/ea-app and download the correct EA client for your computer/operating system.
- After download, install the EA app and login with your EA account (create an account if you don't already have one).
- Make sure the EA app is running and you're logged in with your EA account.
- Open My Collection and select Redeem Code.
- Follow the onscreen instructions to complete the process.
- After successful code verification the game will be added to your Origin game library and begin downloading.
Redeem using Origin
If you already have Origin installed and have an Origin account you can jump to Step 3.
- Go to: https://www.origin.com/download and download the correct Origin client for your computer/operating system.
- After download, install Origin and login with your Origin account (create an account if you don't already have one).
- Make sure Origin is running and you're logged in with your Origin account.
- From the 'Origin' drop-down menu (upper left corner) choose "Redeem Product Code..." and then enter your activation code and click 'Next'.
- Follow the onscreen instructions to complete the process.
- After successful code verification the game will be added to your Origin game library and begin downloading.
Redeeming Codes for Older Games
Some older EA games, like The Sims 3 and it's expansion packs cannot be redeemed directly through Origin, but you can still add them to your EA Account in other ways.
If you're having issues redeeming a Sims 3 code you can try using The Sims 3 website to redeem your games and get any additional bonus content.